Trading Services Analyst at JPMorgan Chase (Mumbai) | Apply Now

Job Description

Key responsibilities include:

• Ensure accuracy in processing in line with Standard Operating Procedures, with no errors.
• Identify and escalate all errors and exceptions as soon as they are identified.
• Respond to routine queries and complaints via calls and emails.
• Stay audit-focused in all business-as-usual activities.
• Comply with the firm's policies and SOPs.
• Navigate systems quickly and accurately.
• Identify opportunities for process efficiency and implement them in a controlled manner.
• Communicate effectively with key stakeholders.
• Maintain thorough knowledge of SOPs and related checkpoints.
• Perform all work in accordance with department procedures, meeting productivity, processing, and quality standards.
• Exercise good judgment and maintain a degree of confidentiality.
• Communicate effectively with managers on problematic transactions or exceptions.

Qualifications/Skills

The team lead should have or demonstrate the following qualifications, skills, and attributes:

• Graduates with a good academic record.
• Good PC skills, including Microsoft Office products (Excel, Word, PowerPoint, Access). Candidates with knowledge of advanced Excel (e.g., building macros) will have an added advantage.
• Good oral and written communication skills.
• Must be able to work under pressure and in a deadline-driven environment.
• Able to grasp and learn concepts and procedures quickly.
• Ability to work independently.
• Problem-solving skills.
• Good time management skills.
• Must be very detail-oriented and analytical.
• Analytical with the ability to quickly assess situations and resolve complex issues.