Sales Trainee at Tesla | Internship Opportunity

Job Description

At Tesla, our Sales team consistently provides an exceptional educational, immersive, and exciting experience to all current and future customers. They represent Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by creating memorable experiences for customers.

As a Sales Trainee, you will assist customers from the moment they enter our showrooms to learn about Tesla. We have developed one of the most innovative vehicles ever made, and you will contribute to delivering an equally innovative buying experience.

This role is open for multiple locations as mentioned below, with more specific clarity to be provided later.

Responsibilities

• Engage walk-in guests promptly and personally, aiming to initiate conversation and ensure they feel welcomed.
• Help drive business and maximize sales through excellent customer service, product knowledge, merchandise presentation, and promotion.
• Implement all operational policies and procedures to meet customer needs while helping Tesla achieve its goals.
• Understand our guests, what brought them to Tesla, their intent, and timeline to purchase, thereby creating a robust Customer Profile.
• Educate and excite guests by answering their questions and providing a tailored experience based on their interests and agenda.
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals showing purchase intent or potential.
• Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management.

Requirements

• Customer-facing experience is beneficial.
• Positive, enthusiastic, and passionate about changes in the personal transportation industry.
• A self-starter who possesses exceptional time management skills and strong attention to detail.
• Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
• Passionate dedication and an ethical approach to sales management and operations.
• Ability to understand and convey business issues and technical concepts.
• Strong sense of team mentality and reliability.
• Excellent communication skills and attention to detail.
• Demonstrate a mastery of all Tesla products and services. Stay updated with EV industry trends and local incentives.
• Ability to work on shifts and a flexible schedule.
• MUST have and maintain a valid driver's license and an acceptable, safe driving record.