This apprenticeship is intended for candidates graduating in 2026 who have no active academic backlogs and have not previously held full-time employment. Applicants who have already completed an apprenticeship must maintain a mandatory gap of 365 days before beginning a new one.
As part of the program, apprentices collaborate with peers across the country while gaining hands-on exposure at Microsoft. The role offers an opportunity to develop technical and professional skills while working alongside experienced teams.
In this position, you will participate in technical foundation training on Microsoft products and learn how to operate effectively in a customer-focused support environment. The role prepares you to assist customers, partners, field engineers, and other support teams with technical issues.
You will diagnose, troubleshoot, repair, and debug complex computer systems along with networked or wireless environments. Responsibilities also include analyzing issues, performing troubleshooting steps, and escalating complex cases when necessary.
The apprenticeship runs for a duration of 12 months and focuses on developing practical, job-ready skills through real work experience. It is a training program and does not represent a full-time permanent role.
Apprentices at Microsoft contribute to real projects while collaborating with global teams and learning within a supportive environment focused on growth, respect, integrity, and accountability.
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Microsoft Corporation is a global leader in technology, founded in 1975 by Bill Gates and Paul Allen. Headquartered in Redmond, Washington, USA, the company develops, licenses, and supports a wide range of software products, services, and devices. Its flagship products include the Windows operating system, Microsoft Office productivity suite, and Azure cloud platform. With over 220,000 employees worldwide, Microsoft operates across numerous markets, serving consumers, enterprises, and governments with cutting-edge solutions in software, hardware, and cloud computing.
Microsoft's mission is "to empower every person and every organization on the planet to achieve more." The company has consistently maintained a dominant position in the global technology industry, recognized for innovation, scalability, and reliability. Recent achievements include advancements in artificial intelligence integration across its product portfolio, expansion of Azure's global infrastructure, and strategic acquisitions such as Activision Blizzard to strengthen its gaming division. Microsoft continues to be a key player in shaping the future of digital transformation, sustainability initiatives, and inclusive technology.
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