JPMorgan Chase Hiring Finance & Business Mgmt Analyst (Mumbai) | Apply

Job Description

As an Analyst in Business Change Management, you will be responsible for raising requests in internal systems, monitoring and chasing these requests to ensure timely completion, and creating and maintaining process dependent requirements. You will also manage and execute additional validation and control processes and work on projects to increase scope, controls, efficiencies, and productivity. This role requires high attention to detail, strict adherence to SOPs, strong communication skills, and the ability to work effectively under pressure. You will need a Bachelor's degree or equivalent experience. Proficiency in Excel, PowerPoint, Word, and VBA/Macro skills would be an added advantage. Comprehensive training will be provided on the Business Change Management responsibilities, infrastructure, and procedures.

Job Responsibilities

• Raising requests in mainstream internal systems (SNow, IBID, Ariba, etc.) to achieve On/Off boarding and ad hoc requirements for CIB employees within SLA.
• Monitoring and chasing requests to ensure timely completion based on deadlines, urgency, and escalations.
• Creating and maintaining on/off boarding and ad hoc process dependent requirements, e.g., manuals, templates, audit tracking tasks.
• Managing and executing additional validation and control processes as per documented SOPs.
• Executing additional projects to increase scope, controls, efficiencies, and productivity.

Required Qualifications, Capabilities and Skills

• High attention to detail while multi-tasking and working to target volumes.
• Strict SOP adherence and ability to manage ongoing periodic deliverables in addition to daily processing volumes. Demonstrated control and process improvement focus.
• Strong communication skills, both verbal and written, with the ability to articulate clearly, logically, and succinctly.
• Able to work effectively under pressure and in a rapidly changing environment to meet deadlines.
• Strong sense of client service and responsiveness, coupled with judgment to show urgency when immediate follow-up or escalation is required.

Preferred Qualifications, Capabilities and Skills

• VBA/Macro skills will be an added advantage but not essential.
• Bachelor's degree (or equivalent experience).
• Proficiency in Excel, PowerPoint, Word.