Overview
Role Overview
This position focuses on strengthening data practices within financial operations while supporting regulatory standards and maintaining client trust. The role involves working with digital tools and collaborating with teams to improve operational efficiency and client experience.
As a Client Data Analyst in Operations, you will review and improve data collection and verification processes to ensure KYC records remain accurate and complete. The role requires strong organizational ability to manage multiple priorities and contribute to a culture of accountability and risk awareness.
Key Responsibilities
- Resolve escalated service issues while maintaining high standards of customer service.
- Make informed decisions independently using data insights and professional judgment.
- Support client onboarding while fulfilling AML and KYC requirements to ensure compliance and risk evaluation.
- Conduct investigations to identify AML typologies and prepare detailed reports.
- Identify opportunities to improve processes, enhance operational efficiency, and manage stakeholder relationships.
- Analyze transaction data to detect patterns and verify legitimacy, coordinating with bankers and customers to obtain necessary information.
Required Skills and Qualifications
- Strong research and analytical capability to work with large volumes of unstructured data.
- Customer-focused mindset with the ability to manage multiple tasks in a high-volume environment.
- Proficiency in Microsoft Office tools including Excel, Word, and PowerPoint.
- Ability to act independently, make decisions, and collaborate with stakeholders.
- Problem-solving ability and effective communication for resolving internal and external concerns.
Preferred Qualifications
- Knowledge of KYC and AML policies with exposure to risk, audit, or process improvement.
- Experience working with mainframe or PC-based systems and digital process automation tools.
- Project management or process improvement exposure.
- Ability to work effectively in fast-paced and high-pressure environments.
About the Company
J.P. Morgan is a global financial services firm that provides advisory services and financial solutions to corporations, governments, institutions, and individuals worldwide. The Commercial & Investment Bank division delivers services across banking, markets, securities services, and payments to clients in more than 100 countries.
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Education Requirements
- Bachelor's degree in Finance, Business, Economics, or related field
Eligible Batch Years
Jpmorgan
JPMorgan Chase & Co. is one of the world’s largest and most influential financial institutions, providing a broad range of financial services to consumers, corporations, governments, and institutions globally. Headquartered in New York City, the company traces its roots back to 1799 through predecessor institutions and was formed in its modern structure through the 2000 merger of J.P. Morgan & Co. and Chase Manhattan Corporation. With more than 300,000 employees worldwide, JPMorgan operates across over 100 countries and manages trillions of dollars in assets.
The company’s mission centers on helping clients achieve financial success while supporting economic growth through responsible banking and innovation. Its key business segments include investment banking, commercial banking, asset and wealth management, and consumer banking through the Chase brand. JPMorgan is consistently ranked among the top global banks by assets and market capitalization. In recent years, it has been recognized for major investments in fintech, digital banking platforms, and artificial intelligence to enhance financial services and risk management.
Company Details
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Websitejpmorganchase.com
