Overview
Job Description
Purpose of the role
Provide operational support to business areas through daily processing, review, reporting, trading support, and issue resolution activities.
Accountabilities
- Assist different business units with daily operational tasks such as processing, reviewing, reporting, trading support, and resolving issues.
- Work with teams across the bank to align and integrate operational processes.
- Identify improvement opportunities and recommend enhancements in operational workflows.
- Help develop and implement procedures and controls that reduce risk and maintain operational efficiency.
- Create reports and presentations on operational performance and communicate insights to senior internal stakeholders.
- Monitor industry trends and developments to support the adoption of best practices in banking operations.
- Take part in initiatives and projects designed to improve operational effectiveness.
Analyst Expectations
- Deliver operational excellence and customer service to meet stakeholder and client needs.
- Complete assigned activities on time and maintain a high standard of work.
- Operate without people management responsibilities at this grade.
- Execute work based on established processes and procedures while collaborating with team members.
- Identify and escalate policy breaches when required.
- Take responsibility for customer service delivery and operational tasks.
- Manage risk and maintain strong controls in line with relevant regulations, rules, and codes of conduct.
- Understand the role of the team within the broader function and maintain awareness of how other teams operate.
- Follow defined procedures that may include a range of work routines.
- Interpret procedures correctly and choose suitable options from defined alternatives.
- Make decisions based on factual information and analysis.
- Build relationships with stakeholders and customers to support smooth operations and address sensitive matters when needed.
All colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence and Stewardship. They should also reflect the Barclays Mindset by empowering, challenging, and driving outcomes.
In this position within the Know Your Customer team, the analyst reviews client information, performs due diligence checks, and ensures compliance with internal policies and external regulatory standards. The role supports efforts to mitigate financial crime risks while maintaining high operational quality.
Key Skills for the Role
- Knowledge of KYC concepts including customer identification, due diligence, and regulatory compliance.
- Ability to review customer data, detect inconsistencies, and escalate potential financial crime concerns.
- Capability to manage time effectively and complete complex tasks within defined service level targets.
- Collaboration with internal teams to enhance processes and deliver consistent client service.
Desirable Skills
- Careful review of client documentation to ensure accuracy and completeness during data processing.
- Professional written and verbal communication for interacting with internal stakeholders and documenting findings.
- Strong workload management to complete high priority tasks within required timelines.
- Accurate KYC analysis with a strong focus on detail and judgement.
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Key Skills
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Education Requirements
- Bachelor's degree or equivalent qualification
Eligible Batch Years

Barclays
Barclays is a leading global financial services provider headquartered in London, United Kingdom. Founded in 1690, the company has grown into one of the world's most prominent multinational banks, offering a wide range of services including retail banking, corporate and investment banking, wealth management, and credit card services. With a workforce exceeding 80,000 employees across more than 40 countries, Barclays is committed to delivering innovative financial solutions and fostering sustainable growth for its clients and communities.
The company's mission centers on helping people achieve their ambitions in the right way, emphasizing integrity, service, and stewardship. Barclays has a strong market position in the UK and significant operations in the US and other international markets. In recent years, it has invested heavily in digital transformation, enhancing its online and mobile banking capabilities. Notably, Barclays has been recognized for its sustainability initiatives, including financing renewable energy projects and supporting green bonds, reflecting its commitment to responsible banking and environmental stewardship.
Company Details
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Websitebarclays.com