Our commitment to your satisfaction
Your satisfaction is our priority
At Talentd, we strive to provide exceptional service and value to all our users. While we work hard to ensure you love our services, we understand that sometimes things don't work out as expected. This policy outlines our refund and cancellation procedures to ensure transparency and fairness.
• Service not delivered within 7 business days
• Major errors or inaccuracies in the review
• Unsatisfactory quality that doesn't meet basic standards
• You're not satisfied with the feedback style
• You disagree with reviewer recommendations
• You want to cancel after receiving the review
• Service not delivered within 5 business days
• Technical issues preventing access to materials
• Major content inaccuracies
• You're not satisfied with the preparation approach
• You decide not to use the materials provided
• Change of interview plans
• Technical issues preventing access to premium features
• Service downtime exceeding 24 hours in a month
• Billed incorrectly
• You no longer need the subscription
• You found a better alternative
• Change in personal circumstances
| Service | Cancellable | Conditions | Refund | Processing Time |
|---|---|---|---|---|
| Resume Review | Cancel anytime before we start working on your resume | Full refund if cancelled before work begins | Immediate | |
| Interview Preparation | Cancel anytime before we deliver the preparation materials | Full refund if cancelled before delivery | Immediate | |
| Premium Subscription | Cancel anytime during your subscription period | Prorated refund for unused days | Processed within 5-7 business days |
Email Support
support@talentd.in
Response Time
Within 24-48 hours