Barclays Hiring Banking & Payments Operations Analyst Chennai

Job Description

Purpose of the Role

The role supports Private Bank and Wealth Management (PBWM) operations by handling daily processing activities, reviewing transactions, preparing reports, and resolving operational issues.

Accountabilities

• Assist with daily PBWM operations including processing, reviewing, reporting, and issue resolution related to accounts, products, and services.
• Support management of client relationships by identifying needs and helping deliver services that meet expectations.
• Collaborate with teams across the bank to align and integrate Private Bank and Wealth Management processes.
• Identify opportunities for operational improvements and recommend changes to PBWM processes.
• Help develop and implement procedures and controls that reduce risk and improve operational efficiency.
• Create reports and presentations related to PBWM performance and share insights with internal stakeholders.
• Track industry trends and developments to support best practices within Private Bank and Wealth Management services.
• Contribute to projects and initiatives that enhance the efficiency and effectiveness of PBWM operations.

Analyst Expectations

• Complete assigned activities accurately and on time while driving continuous improvement.
• Develop strong technical understanding and domain knowledge within the assigned area.
• Apply knowledge of core principles and concepts relevant to the function.
• Coordinate with related teams and business functions while supporting operational activities.
• Take responsibility for operational results and ensure processes follow internal policies and procedures.
• Escalate policy or procedural breaches where required and support the adoption of updated controls and procedures.
• Provide insights and recommendations within the area of expertise when needed.
• Manage risk and strengthen operational controls while ensuring compliance with regulations and internal standards.
• Build knowledge of the organization’s products, services, and processes and understand how the sub-function integrates with the broader function.
• Analyse factual data to make informed operational decisions while maintaining strong attention to detail.
• Resolve issues by identifying solutions based on established practices and technical experience.
• Communicate complex or sensitive information to team members and stakeholders when required.
• Act as a point of contact for stakeholders outside the immediate team and build professional networks internally and externally.

Employees are expected to demonstrate Barclays values of Respect, Integrity, Service, Excellence and Stewardship. They should also reflect the Barclays mindset of Empower, Challenge and Drive in their daily work.