Tata Communications Hiring Jr Customer Service Executive (Pune) | Freshers Eligible

About the Function

The Network Automation function builds and supports scalable automation solutions that improve provisioning, configuration, monitoring, and operational efficiency across network and lab environments. It also supports virtualized infrastructure and integration with enterprise systems and applications.

Purpose of the Role

The engineer will develop, implement, and maintain reliable network automation solutions using AI, Python and related frameworks. The role simplifies network operations, improves consistency, supports virtualized environments, and makes sure solutions meet security and operational standards.

This is a proactive, hands-on position for an engineer with strong technical judgment, analytical thinking, and a continuous-improvement mindset. You will work with network, infrastructure, application, and security teams, communicate clearly, and document solutions for repeatable delivery and knowledge sharing.

Key Responsibilities

• Provision, configure, and maintain enterprise LAN, WAN, and SD-WAN network infrastructure.
• Deploy and support routers, switches, SD-WAN edge devices, and related network services.
• Carry out network configuration, change implementation, and troubleshooting.
• Monitor network performance, availability, and security across branch and data center environments.
• Configure routing, switching, VPN, QoS, and segmentation policies as required.
• Support SD-WAN onboarding, policy management, and connectivity optimization.
• Develop and maintain automation scripts using Python, Ansible, or APIs to streamline operations.
• Automate configuration backups, compliance checks, monitoring, and reporting tasks.
• Work with cross-functional teams to deliver network projects and service improvements.
• Maintain accurate network documentation and follow operational and security standards.

What We Are Looking For

• Proactive and open, embracing new ideas, challenges, and change with a hands-on approach.
• Analytical and accountable, identifying root causes, making evidence-based decisions, and owning issues through resolution.
• Collaborative and customer-focused, building solutions that improve service quality and operational outcomes.
• A continuous learner, keeping up with networking, automation, cloud, AI, and emerging technologies.