By Radhika•2 days agoRole: Client Success Analyst
The Client Success team consists of experienced professionals working with buy-side and sell-side clients across the United States. These clients range from Tier 1 to Tier 3 organizations and expect a high level of service. The team operates in a collaborative environment where responsibilities change daily and focus on delivering a successful customer journey.
This role is responsible for maintaining client engagement through consistent support and interactions. The position supports adoption, retention, and usage growth while contributing to strategic objectives at the account level.
Your interactions with clients help strengthen the relationship between customers and S&P Global Market Intelligence. Delivering a positive client experience encourages greater adoption of solutions and increases awareness within the client base, which contributes to revenue retention and growth.
The role offers opportunities to develop client relationship skills while building industry and product knowledge. Over time, employees can grow within the Client Success team or transition into product-focused roles.
The experience gained in this position can prepare you for future roles in relationship management, sales, or product specialization.
S&P Global Market Intelligence provides data, technology, and insights that help organizations make confident decisions. The company delivers deep market intelligence and advanced solutions that support customers in understanding complex markets and identifying opportunities.
Mission: Advancing Essential Intelligence.
S&P Global employs more than 35,000 professionals worldwide. The organization values curiosity, collaboration, and innovation while helping customers address global challenges such as sustainability, energy transition, and supply chain transformation.
Values: Integrity, Discovery, Partnership.
S&P Global promotes a connected workplace where opportunities are based on skills, experience, and contributions. The company supports fair hiring practices and encourages diverse perspectives that help drive innovation across global markets.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
S&P Global is a leading multinational provider of financial information, analytics, and market intelligence. Founded in 1860, the company delivers essential data, benchmarks, and insights to help businesses, governments, and individuals make informed decisions. With a mission to transform data into actionable intelligence, S&P Global operates across multiple segments including Ratings, Market Intelligence, Commodity Insights, and Indices, serving clients worldwide.
Headquartered in New York City, USA, S&P Global employs over 35,000 professionals across more than 30 countries. It is renowned for its credit ratings, widely used by investors and financial institutions to assess creditworthiness, and for its S&P Dow Jones Indices, which include globally recognized benchmarks like the S&P 500. In recent years, the company has expanded its capabilities through strategic acquisitions, such as the merger with IHS Markit in 2022, strengthening its position as a premier source of integrated data and analytics in the financial services industry.
Websitespglobal.com
