Mastercard Hiring Associate Analyst, Insights & Enablement

Associate Analyst, Insights & Enablement

Mastercard is a global technology company that powers digital payments and commerce across more than 200 countries and territories. The company focuses on secure, accessible, and innovative payment solutions that help individuals, businesses, and governments grow.

Services at Mastercard

The Services organization delivers solutions that help customers improve performance and scale efficiently. The Business Development Insights & Enablement team supports infrastructure, tools, and operational processes that help sales teams work more effectively.

The team partners with multiple business units to drive operational excellence, improve productivity through automation, deliver actionable insights, and simplify sales workflows.

Role Overview

Reporting to the Director, Services BD Insights & Enablement, the Associate Analyst will support the implementation and ongoing enhancement of the Contract Lifecycle Management (CLM) platform for the Services organization.

This role combines sales enablement, internally focused product management, and process transformation responsibilities with a strong focus on execution.

Key Responsibilities

• Support the design, preparation, and optimization of contracting workflows within the CLM platform
• Assist in converting business requirements into structured workflows, templates, and rules
• Collaborate with Legal, Sales, and Operations teams to map and migrate contractual processes into system-driven workflows
• Participate in testing CLM features, identify issues, validate outputs, and support remediation activities
• Use tools such as Ironclad, Salesforce, Signavio, CPQ, and related enablement platforms to improve execution efficiency
• Contribute to automation, standardization, and process simplification initiatives
• Maintain workflow accuracy, consistency, and governance across systems

Preferred Skills and Experience

• Exposure to data analysis tools such as Excel, SQL, or Python along with PowerPoint and Word
• Interest or experience in Sales Enablement, Process Transformation, or Product Management
• Exposure to process mapping tools like Visio or Signavio and workflow design concepts
• Ability to work effectively across global and cross-functional teams
• Strong stakeholder management and execution skills
• Comfortable handling evolving priorities in a fast-paced environment
• Ability to use AI tools to improve productivity and multitasking
• Flexibility to collaborate across global time zones

Important Note

This role focuses on Sales Enablement, Contract Lifecycle Management, and Process Optimization. It is not a Data Science or core Data Analytics position, although analytical skills are beneficial.

Corporate Security Responsibility

• Follow Mastercard security policies and practices
• Protect the confidentiality and integrity of information and systems
• Report suspected security violations or breaches
• Complete mandatory security training as required