IBM Bangalore Hiring Quote to Cash Intern | Hybrid Internship

About the Role

IBM Finance & Operations (F&O) provides the capabilities that let IBM run as a data-driven enterprise built on intelligent workflows. Its teams cover Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions, and they work across the company to improve business performance, enterprise transformation and long-term growth.

A Quote to Cash Professional supports sellers and the sales organisation as the sales execution engine. The role covers contract management support and carrying out defined contract management and fulfilment processes in line with established procedures and compliance requirements. As an intern, you will support the team in these areas while learning on the job from experienced colleagues.

The Transformation & Operations (T&O) team is global and diverse, spanning Quote to Cash and Operational teams. It supports sellers, business partners and F&O colleagues so IBM can win in the market, with a focus on speed, listening and putting people first. Q2C & Operations aims to be the best place to work and a role model for IBM and the industry, supporting revenue and cash with best-in-class service that uses hybrid cloud and AI.

What You Will Do

• Learn the processes, tools and strategies used to support IBM's sales and client relationships.
• Assist with contract management, data analysis and process improvement under the guidance of experienced team members.
• See first-hand how AI is used in Q2C today, including watsonx (watsonx Orchestrate and watsonx.ai) and IBM Bob, IBM's AI development partner.
• Work closely with Q2C professionals to identify where these tools can be used, gather the data needed, and coordinate with the CIO team to develop the ideas.
• Experience agile ways of working and build an understanding of the mission and goals behind delighting our clients.

Key Skills

Key skills include knowledge of IBM contracts, use of contract systems and tools, knowledge of the Order to Cash (O2C) process, communication, data analysis, client centricity and a growth mindset. No prior IBM experience is needed. Basic Excel or data analysis skills, good communication and curiosity about AI tools such as watsonx and Bob are a plus.