Administration Support Apprenticeship at HSBC (Mumbai) | Freshers

Job Description

Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor

Provide full administration and office support to the Equities Trading Floor, as required, anticipating workload and supporting with appropriate materials.

Key Responsibilities

• Provide full administration and office support to the Markets Sales teams, as required, anticipating workload and supporting with appropriate materials.
• Reply to and formulate correspondence on behalf of the Line Manager or team.
• Manage Line Manager or team e-mails and inboxes as required, responding, prioritising and printing.
• Manage Line Manager or team diaries as required, organising meetings and booking rooms.
• Ensure meeting papers, agenda items, presentations and MI are collated for meetings.
• Monitor meeting action items as appropriate, advising Line Manager or team of progress.
• Prepare presentation materials (PDFs, presentations, agendas, minutes, etc.).
• Prepare, reconcile and submit all expenses in a timely manner.
• Place stationery orders for general office supplies, business cards, diaries, etc. and coordinate with Procurement team as required.
• Use of Office packages to produce and type documents.
• Coordinate travel and accommodation requirements, including obtaining visas as required.
• Coordinate with Facilities team for logistics and setups in work space.
• Ad hoc duties as required by the Markets business for Sales teams and/or any other teams.

Management of Risk (Operational Risk/FIM requirements)

• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.
• This will be achieved by consistently displaying the behaviours that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators.
• The jobholder is responsible for managing and mitigating operational and conduct risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structures referred to as the 'Three Lines of Defence'. The job holder should understand their position within Three Lines of Defence and operate within operational risk policy, escalating in a timely manner where they are unsure.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

Qualifications

Minimum Graduation or as required for the role, whichever is higher.

Pro-tip: Familiarity with AI-enabled tools is an advantage.