As a Cloud Support Agent, you will serve as the first point of contact for users facing technical issues within Google Cloud Platform (GCP) and Google Workspace. The role focuses on delivering fast, empathetic, and effective troubleshooting. You will use monitoring dashboards and AI-assisted tools to identify, classify, and resolve infrastructure or collaboration problems while ensuring system stability and user productivity.
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Virtusa Corporation is a global provider of digital business transformation, IT consulting, and outsourcing services. Founded in 1996, the company specializes in helping enterprises accelerate their digital transformation journeys through innovative solutions in areas such as cloud migration, data analytics, artificial intelligence, customer experience, and enterprise software development. With a workforce exceeding 30,000 employees across multiple countries, Virtusa serves clients in diverse industries including banking and financial services, healthcare, telecommunications, and technology.
Headquartered in Southborough, Massachusetts, USA, Virtusa has established a strong reputation for delivering high-quality, scalable technology solutions and strategic consulting. Its mission is to help clients reimagine their business models and leverage emerging technologies to gain competitive advantage. In recent years, Virtusa has expanded its global footprint and capabilities through strategic acquisitions and partnerships, and has been recognized for its expertise in digital engineering and agile delivery. The company continues to play a significant role in enabling digital innovation for Fortune 500 companies and leading enterprises worldwide.
Websitevirtusa.com
