As a Cloud Support Agent, you will act as the primary contact for users facing technical issues within Google Cloud Platform (GCP) and Google Workspace. The role focuses on delivering quick and effective troubleshooting while maintaining a supportive user experience. Monitoring tools and AI assistants are used to identify, classify, and resolve infrastructure and collaboration issues so users remain productive and systems stay secure.
Virtusa is an equal opportunity employer and considers applicants without regard to race, religion, gender, age, disability, veteran status, sexual orientation, or other legally protected characteristics.
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Virtusa Corporation is a global provider of digital business transformation, IT consulting, and outsourcing services. Founded in 1996, the company specializes in helping enterprises accelerate their digital transformation journeys through innovative solutions in areas such as cloud migration, data analytics, artificial intelligence, customer experience, and enterprise software development. With a workforce exceeding 30,000 employees across multiple countries, Virtusa serves clients in diverse industries including banking and financial services, healthcare, telecommunications, and technology.
Headquartered in Southborough, Massachusetts, USA, Virtusa has established a strong reputation for delivering high-quality, scalable technology solutions and strategic consulting. Its mission is to help clients reimagine their business models and leverage emerging technologies to gain competitive advantage. In recent years, Virtusa has expanded its global footprint and capabilities through strategic acquisitions and partnerships, and has been recognized for its expertise in digital engineering and agile delivery. The company continues to play a significant role in enabling digital innovation for Fortune 500 companies and leading enterprises worldwide.
Websitevirtusa.com
