HCLTech Hiring Service Desk L1 Analyst in Lucknow
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Job Summary
This role is for a Service Desk L1 Analyst.
Key Responsibilities
- Incident Triage: Answer support calls, chats and emails, and log them into ITSM ticketing systems such as ServiceNow.
- User Support: Provide first-line support to users.
Skill Requirements
Working knowledge of Active Directory, the O365 suite, networking principles (DNS, VPN) and remote troubleshooting tools.
Other Requirements
Strong customer service skills, patience, clear verbal and written communication, and the ability to handle multiple tasks.
Skills and topics
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See the SQL Interview Kit PDF, one-time payment. Full refund within 30 days if you haven't downloaded any file.HCLTech is a leading global technology company headquartered in Noida, India, providing a wide range of IT services and solutions to enterprises across industries. Founded in 1976, the company has grown into one of the largest multinational IT service providers, employing over 220,000 professionals in more than 60 countries.
- Size
- 1,000+ people
- Open jobs on talentd
- 420 jobs
- Pay in this post
- ₹1.8–3.2 LPA
- Interview questions
- 16 on FleetCode, e.g. Two Sum
- Founded
- 1976
- Headquarters
- Noida, Uttar Pradesh, India
Other HCLTech jobs open now
- L1 Remote Desktop Support AnalystVijayawada · ₹3–4.2 LPA
- Storage & Backup EngineerMadurai · ₹3.5–5 LPA
- Azure and OpenShift EngineerChennai · ₹4–6 LPA
- All 420 HCLTech jobs
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Questions about this job
Can 2026 graduates apply for this HCLTech Service Desk L1 Analyst job?
Yes. The post takes batch 2025 and 2026, with no experience needed.
What is the salary for Service Desk L1 Analyst at HCLTech in Lucknow?
The post lists ₹1.8–3.2 LPA.
What is the last date to apply?
Apply by 31 Dec 2026. HCLTech can close the post earlier, so apply soon.
How do I prepare for the HCLTech interview?
Practise the 16 HCLTech questions on FleetCode, starting with the most asked ones.