Microsoft's Customer Experience & Success (CE&S) organization is dedicated to empowering customers to achieve business value through exceptional experiences with Microsoft products and services. Within CE&S, the Customer Service & Support (CSS) team leverages advanced AI technologies to deliver fast, secure, and effective solutions to customer issues, while preventing future problems and maximizing customer investment in Microsoft solutions.
We are seeking an enthusiastic Technical Support Engineer - Entry Level to join our on-site team in Pune, Maharashtra, India. This role offers an excellent opportunity to build your career, enhance your problem-solving skills, collaborate with diverse teams, and develop technical expertise.
This position is full-time and requires working on-site in Pune five days a week. Applications will be accepted until the position is filled, with a minimum posting period of five days.
Microsoft is an equal opportunity employer and values diversity. All qualified applicants will receive consideration regardless of protected characteristics under applicable laws.
Microsoft offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a global technology leader.
Microsoft Corporation is a global leader in technology, founded in 1975 by Bill Gates and Paul Allen. Headquartered in Redmond, Washington, USA, the company develops, licenses, and supports a wide range of software products, services, and devices. Its flagship products include the Windows operating system, Microsoft Office productivity suite, and Azure cloud platform. With over 220,000 employees worldwide, Microsoft operates across numerous markets, serving consumers, enterprises, and governments with cutting-edge solutions in software, hardware, and cloud computing.
Microsoft's mission is "to empower every person and every organization on the planet to achieve more." The company has consistently maintained a dominant position in the global technology industry, recognized for innovation, scalability, and reliability. Recent achievements include advancements in artificial intelligence integration across its product portfolio, expansion of Azure's global infrastructure, and strategic acquisitions such as Activision Blizzard to strengthen its gaming division. Microsoft continues to be a key player in shaping the future of digital transformation, sustainability initiatives, and inclusive technology.
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