
Microsoft's Customer Experience & Success (CE&S) organization is dedicated to empowering customers to achieve business value through exceptional experiences with Microsoft products and services. Within CE&S, the Customer Service & Support (CSS) team leverages advanced AI technologies to deliver fast, secure, and effective solutions to customer issues, while preventing future problems and maximizing customer investment in Microsoft solutions.
We are seeking an enthusiastic Technical Support Engineer - Entry Level to join our on-site team in Pune, Maharashtra, India. This role offers an excellent opportunity to build your career, enhance your problem-solving skills, collaborate with diverse teams, and develop technical expertise.
This position is full-time and requires working on-site in Pune five days a week. Applications will be accepted until the position is filled, with a minimum posting period of five days.
Microsoft is an equal opportunity employer and values diversity. All qualified applicants will receive consideration regardless of protected characteristics under applicable laws.
Microsoft offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a global technology leader.

Microsoft Corporation is a global leader in technology, renowned for its mission to empower every person and every organization on the planet to achieve more. Founded in 1975 by Bill Gates and Paul Allen, Microsoft has grown into one of the world’s largest and most influential companies, employing over 220,000 people worldwide as of 2024. The company is best known for its Windows operating system, Microsoft Office productivity suite, and Azure cloud computing platform, which serve billions of users and organizations globally.
Microsoft’s key activities span software development, cloud services, hardware (including Surface devices and Xbox gaming consoles), and artificial intelligence. The company maintains a dominant position in enterprise and consumer markets, consistently ranking among the most valuable brands in the world. In recent news, Microsoft has made significant advancements in AI, including its partnership with OpenAI and the integration of generative AI capabilities across its product suite. The company also completed its acquisition of Activision Blizzard in 2023, marking a major expansion in the gaming industry.
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