Tata Communications Hiring Customer Service Executive in Pune | Freshers Eligible

This role supports accurate information flow for the tasks handled and volumes fulfilled, which feeds timely business reporting.

You will work with various internal departments and build familiarity with the wider business line-up so you can operate effectively against functional and organizational metrics.

Key Responsibilities

• Monitor project progress proactively.
• Resolve issues and start appropriate corrective action.
• Create reports and project documentation.
• Analyse databases and carry out quantitative and qualitative research.
• Take part in important projects and activities as a fully contributing team member.
• Respond to customer queries in a timely manner.
• Update the Project Management workflow and project document repository.