Tata Communications Hiring Jr Customer Service Executive in Chennai | Freshers Eligible

Role Overview

This role calls for enough knowledge of Program Management to apply it efficiently and work productively with broad instruction. You will regularly take part in important projects or activities as a full contributing team member, proactively spot important issues or risks, and seek the right level of guidance to deliver quality outcomes.

This is an operational role responsible for delivering results that directly affect achievement within Program Management. You will work under direct supervision, identify problems, and suggest improvements to methods and techniques based on your experience and feedback. You will also keep building more complex skills and deeper knowledge of abstract concepts to move toward full proficiency in your specialisation, and adapt to unfamiliar issues, challenges and problems.

Key Responsibilities

1. Proactively monitor project progress
2. Resolve issues and initiate appropriate corrective action
3. Create reports and project documentation
4. Analyse databases and carry out quantitative and qualitative research
5. Regularly participate in important projects or activities as a full contributing team member