Overview
Company Overview
Sutherland is a digital transformation company focused on delivering strong customer and employee experiences. For more than 30 years, the company has supported global clients through automation, AI-driven solutions, cloud platforms, and process engineering.
Sutherland combines human insight, design thinking, and technology to create seamless and efficient customer experiences.
Job Description
Sutherland is looking for a motivated and enthusiastic Customer Service Consultant to join the team. The role is suited for individuals who are eager to build a long-term career in customer support and service operations.
You will work with a driven team while helping customers through effective communication and service delivery.
Qualifications
- HSC or bachelor's degree with 0 to 3 years of experience
- Strong verbal and written communication skills in English
- Good phone etiquette and customer service knowledge
- Understanding of internet technology and related tools
- Flexible to work rotational shifts from the office
- Ready to join immediately
What You Will Get
- Exposure to problem-solving and adaptability in a fast-paced environment
- Opportunity to work with collaborative teams
- A dynamic and engaging workplace
- Recognition and career growth opportunities
Additional Information
Pipeline Requisition.
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Key Skills
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Education Requirements
- HSC
- Bachelor's degree
Eligible Batch Years
Sutherland
Sutherland is a global business process transformation company that specializes in delivering integrated customer experience and digital transformation solutions. Founded in 1986, the company has grown into a multinational corporation with a presence in over 40 countries and a workforce exceeding 40,000 employees. Sutherland's mission is to help clients achieve greater efficiency, agility, and customer satisfaction by combining human expertise with advanced technologies such as automation, analytics, and artificial intelligence.
Serving industries including banking and financial services, healthcare, retail, technology, and telecommunications, Sutherland is recognized for its ability to streamline operations and enhance customer engagement. The company has recently expanded its digital capabilities, focusing on AI-driven customer service platforms and cloud-based solutions, positioning itself as a leader in the business process outsourcing (BPO) and digital transformation space. Its reputation for innovation and operational excellence has made it a trusted partner for Fortune 500 companies worldwide.
Company Details
Connect With Us
Websitesutherlandglobal.com