Sutherland Hiring Customer Service Consultant in Hyderabad

Company Overview

Sutherland is a digital transformation company focused on delivering exceptional experiences for customers and employees. For more than 30 years, the company has supported clients through innovative solutions built on automation, AI/ML technologies, process engineering, and cloud-based platforms.

Sutherland combines human insight, design thinking, and advanced technology to create seamless and predictive customer experiences while building trusted relationships through its One Sutherland approach.

Job Description

Sutherland is looking for a motivated and enthusiastic individual to join the team as a Customer Service Consultant. The role is suited for candidates who are eager to build a rewarding career and contribute to customer success.

Qualifications

• HSC or bachelor's degree with 0-3 years of experience
• Strong verbal and written English communication skills
• Good understanding of phone etiquette and customer service practices
• Flexibility to work rotational shifts from the office
• Basic knowledge of internet technologies
• Ready to join immediately

What You Will Get

• Practical problem-solving and adaptability skills
• Supportive and collaborative work environment
• A dynamic workplace experience
• Opportunities to create positive customer interactions every day
• Recognition and rewards for performance and career growth