The Associate, Capital Markets Client Services role supports users of the S&P Capital IQ and Capital IQ Pro platforms. Team members act as subject matter contacts for the platform and assist clients through diagnostic discussions, helping them use the product effectively while encouraging adoption of the service.
This position works closely with several internal teams including Sales, Content, Product, News, and Technical Support. Collaboration and strong coordination with colleagues are essential for delivering consistent service to clients.
The Capital Markets Client Services team supports financial professionals using S&P Global’s market intelligence platforms. Team members provide guidance on product features, data interpretation, and platform navigation for clients across different financial sectors.
In this role, you assist market leaders and decision-makers in the financial services industry. By helping clients resolve issues, interpret data, and navigate the S&P Capital IQ and Capital IQ Pro platforms, you enable them to make informed decisions with confidence.
S&P Global Market Intelligence delivers data, technology, and research that help organizations make informed business decisions. The team provides insights and analytical tools that allow customers to gain a broader perspective and operate with confidence in global markets.
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S&P Global is a leading multinational provider of financial information, analytics, and market intelligence. Founded in 1860, the company delivers essential data, benchmarks, and insights to help businesses, governments, and individuals make informed decisions. With a mission to transform data into actionable intelligence, S&P Global operates across multiple segments including Ratings, Market Intelligence, Commodity Insights, and Indices, serving clients worldwide.
Headquartered in New York City, USA, S&P Global employs over 35,000 professionals across more than 30 countries. It is renowned for its credit ratings, widely used by investors and financial institutions to assess creditworthiness, and for its S&P Dow Jones Indices, which include globally recognized benchmarks like the S&P 500. In recent years, the company has expanded its capabilities through strategic acquisitions, such as the merger with IHS Markit in 2022, strengthening its position as a premier source of integrated data and analytics in the financial services industry.
Websitespglobal.com
