Overview
Job Description Summary
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Location: Hyderabad
Key Responsibilities
- Drive competitive sales growth
- Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
- Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
- Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
- Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product- and indication-related content, campaigns and interaction plans
- Deliver value to customers and patients
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent
- When facing ethical dilemmas, do the right thing and speak up when things don't seem right
- Live by Novartis Code of Ethics and Values and Behaviors
- Report technical complaints, adverse events, or special case scenarios related to Novartis products within 24 hours of receipt
- Distribute marketing samples where applicable
Essential Requirements
- To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
Skills Desired
Commercial, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
Related Tags
Browse More Jobs
Eligible Batch Years
Novartis
Novartis is a leading global healthcare company headquartered in Basel, Switzerland, dedicated to reimagining medicine to improve and extend people's lives. Founded in 1996 through the merger of Ciba-Geigy and Sandoz, Novartis operates in over 150 countries and employs more than 100,000 people worldwide. The company focuses on innovative medicines, generics, and eye care products, with a strong emphasis on research and development to address unmet medical needs.
Novartis' mission is to discover new ways to improve health and well-being, leveraging cutting-edge science and technology. It maintains a robust pipeline across therapeutic areas such as oncology, cardiovascular, immunology, neuroscience, and ophthalmology. In recent years, Novartis has been recognized for breakthroughs in gene therapy, including treatments for rare diseases, and has advanced digital health initiatives to enhance patient outcomes. The company consistently ranks among the world's top pharmaceutical firms by revenue and reputation, underscoring its commitment to innovation and patient-centric care.
Company Details
Connect With Us
Websitenovartis.com