IBM Gurgaon Hiring Process Associate Order Management Health Care | Freshers Eligible
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About the Role
A career in IBM Consulting centers on long-term relationships and close collaboration with clients around the world. In this role, you will work for IBM BPO, part of Consulting, which accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You will work with leaders across many industries to advance the hybrid cloud and AI journey for some of the most innovative companies. Your work will be supported by IBM's strategic partner ecosystem and technology portfolio, including IBM Software and Red Hat.
Curiosity and a constant drive to learn are the foundation of success in IBM Consulting. You will be supported by mentors and coaches who encourage you to question the status quo, explore ideas beyond your role, and build creative solutions.
Responsibilities
As a Process Associate, Order Management (Health Care - Voice), you will resolve inquiries, requests and concerns and provide accurate information. You should be flexible to work in shifts.
- Coordinate activities associated with order management
- Recognize potential threats and suggest suitable actions
- Adhere to SLAs and timelines
- Handle queries through calls and email follow-ups
- Work in shifts as needed for the job
- Meet targets effectively
- Work under pressure
Requirements
- Graduate with 0-1 year of experience in the healthcare domain
- Strong communication skills with fluency
- Proficient in MS Office applications
- Self-directed and ambitious achiever
- Demonstrated ability to analyze complex data, with strong interpersonal and organizational skills
Skills and topics
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International Business Machines Corporation (IBM) is a globally renowned technology and consulting multinational headquartered in Armonk, New York, USA. Founded in 1911, IBM has evolved from a manufacturer of hardware such as mainframes and personal computers into a leader in enterprise software, cloud computing, artificial intelligence, and quantum…
- Size
- 1,000+ people
- Open jobs on talentd
- 49 jobs
- Pay in this post
- ₹3 LPA
- Founded
- 1911
- Headquarters
- Armonk, New York, USA
- Website
- ibm.com
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Questions about this job
Can 2026 graduates apply for this IBM Process Associate - Order Management job?
Yes. The post takes batch 2025 and 2026, and asks for Graduate, with 0–1 years of experience.
What is the salary for Process Associate - Order Management at IBM in Gurugram?
The post lists ₹3 LPA.
How do I prepare for the IBM interview?
Revise the skills the post asks for (Email support, Healthcare Operations and MS office) and practise common fresher interview questions on FleetCode.