HCLTech Hiring Dynamics CRM Technical Developer (Noida) | Apply Now

Job Summary

The Developer will be responsible for configuring and customizing CRM / D365 CE Out of the Box (OOTB) solutions. The primary focus is on CRM configuration, customization, and technical support for CRM / D365 CE projects.

Key Responsibilities

1. Configure CRM / D365 CE OOTB features to meet business requirements.
2. Customize CRM / D365 CE entities, workflows, forms, and views based on project needs.
3. Provide technical support and troubleshooting for CRM / D365 CE related issues.
4. Work with the team to integrate CRM solutions with other systems.
5. Develop and maintain documentation for CRM configuration and customization.
6. Keep up with the latest CRM / D365 CE features and updates and suggest improvements.

Skill Requirements

1. Knowledge of CRM / D365 CE OOTB features and functionalities.
2. Familiarity with configuring and customizing CRM / D365 CE entities, forms, workflows, and views.
3. Knowledge of CRM / D365 CE data migration and integration processes.
4. Ability to troubleshoot and resolve CRM / D365 CE related technical issues.
5. Good communication and teamwork skills for working with stakeholders.
6. Detail oriented, with analytical and problem-solving abilities.

Other Requirements

Microsoft Certified: Dynamics 365 Customization and Configuration certification is a plus.