Ericsson Noida Hiring Automated Operations Engineer

Automated Operations Engineer PS Core

The Automated Operations Engineer PS Core is responsible for 24x7 monitoring, fault detection, incident management and service assurance of network infrastructure. The role supports high availability and performance as per defined SLAs.

What you will do

• Monitor network, servers and applications using NMS/EMS tools
• Proactively identify, analyze and resolve network alarms and incidents
• Perform L1/L2 troubleshooting for network, transmission and service issues
• Raise, update and manage trouble tickets with internal teams and vendors
• Escalate incidents as per the defined escalation matrix
• Coordinate with field teams, OEMs and service providers
• Track SLA/KPI compliance and ensure timely resolution
• Perform routine health checks and preventive maintenance
• Prepare incident reports, RCA inputs and shift handover notes
• Support change activities and maintenance windows

Ericsson encourages a diverse and inclusive organization and welcomes people from all backgrounds to apply. The company is an Equal Opportunity Employer.