Ericsson Noida Hiring Automated Operations Engineer | ₹4 LPA

About this opportunity

The Automated Operations Engineer PS Core is responsible for 24x7 monitoring, fault detection, incident management, and service assurance of network infrastructure, keeping availability and performance high as per defined SLAs.

What you will do

• Monitor network, servers, and applications using NMS/EMS tools
• Proactively identify, analyze, and resolve network alarms and incidents
• Perform L1/L2 troubleshooting for network, transmission, and service issues
• Raise, update, and manage trouble tickets with internal teams and vendors
• Escalate incidents as per the defined escalation matrix
• Coordinate with field teams, OEMs, and service providers
• Track SLA/KPI compliance and ensure timely resolution
• Perform routine health checks and preventive maintenance
• Prepare incident reports, RCA inputs, and shift handover notes
• Support change activities and maintenance windows

Skills you bring

• Bachelor's degree in Engineering, IT or Computer Science
• Knowledge of telecom networks (2G/3G/4G/5G preferred)
• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, GPRS, SGSN, GGSN, Packet Core
• Monitoring tools (SolarWinds, Zabbix, Netcool, Nagios)
• Ticketing tools (ServiceNow, Remedy, JIRA)
• Basic Linux/Unix knowledge

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you will have an outstanding opportunity to use your skills and imagination to push the boundaries of what is possible. You will be challenged, but you won't be alone, joining a team of diverse innovators driven to go beyond the status quo.

Ericsson encourages people from all backgrounds to apply and realize their full potential. Diversity and inclusion are core to its values, and it is proud to be an Equal Opportunity Employer.