Ericsson Noida Hiring Automated Operations Engineer | Freshers Eligible

Join our Team

The Automated Operations Engineer PS Core is responsible for 24x7 monitoring, fault detection, incident management, and service assurance of network infrastructure, keeping availability and performance high as per defined SLAs.

What you will do

• Monitor network, servers, and applications using NMS/EMS tools
• Proactively identify, analyze, and resolve network alarms and incidents
• Perform L1/L2 troubleshooting for network, transmission, and service issues
• Raise, update, and manage trouble tickets with internal teams and vendors
• Escalate incidents as per the defined escalation matrix
• Coordinate with field teams, OEMs, and service providers
• Track SLA/KPI compliance and ensure timely resolution
• Perform routine health checks and preventive maintenance
• Prepare incident reports, RCA inputs, and shift handover notes
• Support change activities and maintenance windows

The skills you bring

• Bachelor's degree in Engineering, IT, or Computer Science
• Knowledge of telecom networks (2G/3G/4G/5G preferred)
• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, GPRS, SGSN, GGSN, Packet Core
• Monitoring tools (SolarWinds, Zabbix, Netcool, Nagios)
• Ticketing tools (ServiceNow, Remedy, JIRA)
• Basic Linux/Unix knowledge

All academic credentials must be from recognized and accredited institutions and are subject to verification.

Ericsson encourages applications from people who may not meet every criterion, since transferable skills can be developed on the job. Click the hiring process link on the careers page to see what a typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity Employer and values diverse, inclusive teams.