Caterpillar is Hiring Digital Transportation Analyst (Bangalore)

Job Summary

As the Reporting Owner for North America Ground Transportation, you will develop, maintain and enhance reports used by the North America Ground Transportation Team and its internal customers. These reports support Transportation Visibility, Operational Function and KPIs. You will work with technical and business teams to troubleshoot system issues, identify and implement enhancements, and drive continuous improvement through analytics, automation and AI.

You will also contribute to long-term, project-based initiatives that improve transportation processes, increase efficiency and establish consistent global standards. You will provide timely support when critical system issues arise.

What You Will Do

• Develop, maintain and enhance reporting for the North America Ground Transportation Team and its internal customers, supporting Transportation Visibility, Operational Function and KPIs.
• Drive continuous improvement through system automation and analytics.
• Provide strong customer service while troubleshooting and resolving system issues, managing a global ticket queue.
• Ensure the Transportation Management (TM) system and supporting peripheral systems function effectively and support end users.
• Work closely with the implementation team to configure systems for specific customer requirements within predefined operational standards.
• Continuously look for ways to improve operations, streamline processes, drive standard work and eliminate waste.
• Map out system processes and communicate them to end users.
• Initiate and complete detailed, complex tasks on time with minimal instruction or review.
• Establish, train and support internal users on the various systems.

What You Have

• Accountability: Taking personal responsibility for assignments, decisions and results, and focusing on activities with the greatest impact on work commitments.
• Analytical Thinking: Using analysis techniques and tools to find root causes of organizational problems and create alternative solutions.
• Data Gathering and Analysis: Collecting and synthesizing data from a range of stakeholders and sources objectively to reach a conclusion.
• Problem Solving: Recognizing, anticipating and resolving organizational, operational or process problems across diverse situations.
• Accuracy and Attention to Detail: Completing tasks with a high level of precision.

What Will Set You Apart

• Bachelor's degree, preferably in Computer Science, Logistics or Supply Chain.
• Transportation: Knowledge of and experience with moving materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers.
• Logistics Management: Understanding the processes, tools and operational considerations for efficient movement of goods and materials.
• Supply Chain Management: Knowledge of supply chain functions, principles and techniques, and the ability to develop and implement strategies and tools to control end-to-end processes.
• Knowledge of transportation planning and execution software, preferably Blue Yonder TMS.
• Strong knowledge of Power BI and/or Tableau.
• Strong knowledge of Snowflake, Python, SQL and/or API.
• Six Sigma or Lean experience.

Additional Information

• The position is based in Bangalore, India and does not offer relocation.
• In-office attendance is required 5 days per week.
• Work hours depend on support needs for North America, the main customer base.
• Travel is expected at 10% or less.

What You Will Get

Caterpillar offers a total rewards package with day one benefits and the potential for a variable bonus. Additional benefits include paid annual leave, flexi leave, and medical and insurance coverage (prorated based on hire date).

Please check the email associated with your application, including the junk or spam folder, as this is the main channel for correspondence. You can track your application status through the candidate log-in on the career website. Please submit your CV in English.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.