Cash Application Specialist Job at EXL (Noida) | ₹4-6 LPA

Job Summary

This role is responsible for providing a high standard of allocation and reconciliation of receivables across all ledgers, reducing debt in an effective and efficient manner.

Key Responsibilities

• Accurately process invoices, credit notes, refunds, and write-offs across operating platforms and ledgers within agreed timescales.
• Reconcile various AR ledgers, identify and address issues through stakeholder management to ensure effective collection and resolution, proposing waivers or write-offs within authority.
• Provide excellent customer service for all stakeholders, minimizing lost calls from internal and external sources. No customer contact is required here. Deliver timely and accurate management information covering accountabilities and objectives.
• Ensure excellent service for client customers by ensuring all payments are banked in a timely manner.
• Reconcile bank postings to sales ledger entries accurately against outstanding invoices, identifying and resolving any issues.
• Identify and deliver cost reductions and/or process efficiencies through continuous improvement initiatives across all processes.
• Identify, own, and manage risks appropriate to the role, in line with client policies.

Qualifications

• Graduate with 0-2 years of experience in a voice process.
• Excellent communication (spoken and written) skills in English.
• Ability to follow instructions.
• Basic knowledge of MS Office including Excel skills.
• Ability to work with multiple applications.
• Ability to take rule-based decisions.