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Overview

Job Description

The associate is responsible for timely and accurate medical payment processing. This involves checking compensability, reviewing invoices, validating details in other systems, and determining the accuracy of the billed amount or the need for claim denial based on research results. The associate may also liaise with claims handlers as needed.

Key Responsibilities

Essential Functions

  1. Process transactions as per desktop procedures.
  2. Meet assigned targets in accordance with SLA and internal standards.
  3. Ensure transaction quality complies with predefined parameters set by Process Excellence.
  4. Adhere to established attendance schedules.
  5. Manage calendars and emails.

Performance Parameters

  1. Productivity
  2. Quality / Accuracy
  3. Attendance
  4. Schedule Adherence

Qualifications

Graduation (any stream) or diploma with a minimum of 15 years of education.

About the Company

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes, and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with core values of innovation, collaboration, excellence, integrity, and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

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Education Requirements

  • Graduation (any stream) or diploma with a minimum of 15 years of education

Eligible Batch Years

2026, 2025, 2024
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EXL

EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise. EXL serves clients across industries such as insurance, healthcare, banking and financial services, retail, and travel, providing services that include analytics, AI-driven decision support, finance and accounting outsourcing, and customer operations.

With a workforce of tens of thousands of employees operating across North America, Europe, Asia, and other global delivery centers, EXL is recognized as a leading provider in the analytics-led outsourcing and digital transformation space. The company combines deep industry knowledge with advanced data science and cloud technologies to help enterprises improve efficiency, manage risk, and enhance customer experience. In recent years, EXL has strengthened its analytics and AI capabilities through acquisitions and platform investments, positioning itself as a prominent player in data-driven business services.

Company Details

Industry
Information Technology & Services

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