Overview
Job Summary
Responsible for monitoring, managing, and coordinating critical incidents across IT infrastructure and business applications to ensure minimal service disruption.
Key Responsibilities
- Monitor production environments and identify critical incidents.
- Lead incident bridges and coordinate resolution with technical teams.
- Escalate issues to appropriate stakeholders based on severity.
- Provide regular updates to business and leadership teams during outages.
- Track incident progress and ensure timely resolution within SLAs.
Skill Requirements
No specific skills are listed in the original posting.
Other Requirements
No additional requirements are listed in the original posting.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
Related Tags
Browse More Jobs
Eligible Batch Years
HCLTech
HCLTech is a leading global technology company headquartered in Noida, India, providing a wide range of IT services and solutions to enterprises across industries. Founded in 1976, the company has grown into one of the largest multinational IT service providers, employing over 220,000 professionals in more than 60 countries. HCLTech's mission is to supercharge progress for its clients by delivering innovative digital, engineering, cloud, and AI-powered solutions that enable transformation and sustainable growth.
Renowned for its strong engineering heritage and customer-centric approach, HCLTech operates across sectors including financial services, manufacturing, life sciences, healthcare, retail, and telecommunications. The company has been recognized for its robust digital transformation capabilities and strategic partnerships with leading technology providers such as Microsoft, Google Cloud, and AWS. In recent years, HCLTech has reported significant revenue growth, expanded its global delivery network, and launched sustainability initiatives aimed at reducing carbon emissions and fostering inclusive workplaces.
Company Details
Connect With Us
Websitehcltech.com