Genpact Hyderabad Hiring Technical Associate Application Support
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Genpact is an agentic and advanced technology solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes for global enterprises. This Technical Associate role supports applications and works closely with internal teams and clients.
Job Description
- Attend and take part in status calls.
- Monitor and resolve issues related to SQL jobs.
- Debug SQL job failures.
- Handle ad-hoc report requests from users.
- Escalate issues to vendors and provide on-call onsite support for critical problems.
- Provide technical support to end users for application-related issues.
- Troubleshoot and resolve software problems to reduce downtime.
- Work with internal teams to implement and configure software solutions.
- Maintain documentation of application configurations and troubleshooting steps.
- Monitor application performance and recommend improvements.
- Assist in testing and deploying software updates and patches.
- Conduct training sessions for users on application usage and best practices.
Work shifts are rotating (India). Genpact is an Equal Opportunity Employer and does not charge any fees to process job applications.
Skills and topics
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About Genpact
Consulting & Professional Services · Founded 1997 · HQ New York, New York, USAGenpact is a global professional services firm that focuses on delivering digital transformation through process innovation and technology. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and has since grown into a multinational corporation with a strong presence across industries such as banking,…
- Size
- 1,000+ people
- Open jobs on talentd
- 86 jobs
- Pay in this post
- ₹5–7 LPA
- Founded
- 1997
- Headquarters
- New York, New York, USA
- Website
- genpact.com
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Questions about this job
Can 2026 graduates apply for this Genpact Technical Associate, Application Support job?
Yes. The post takes batch 2025 and 2026, and asks for Bachelor's in Computer Engineering, Computer Science or Information Technology, with no experience needed.
What is the salary for Technical Associate, Application Support at Genpact in Hyderabad?
The post lists ₹5–7 LPA.
What is the last date to apply?
Apply by 15 Dec 2026. Genpact can close the post earlier, so apply soon.
How do I prepare for the Genpact interview?
Revise the skills the post asks for (ITIL, Microsoft Access VBA and Robotic Process Automation) and practise common fresher interview questions on FleetCode.