Genpact Hiring Tech Associate Application Support (Hyderabad)
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Genpact is an agentic and advanced technology solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes for global enterprises. This role sits within the company's application support work, where you will keep business-critical systems running smoothly.
Responsibilities
- Attend and take part in status calls.
- Monitor and resolve issues related to SQL jobs, and debug SQL job failures.
- Handle ad-hoc report requests from users.
- Raise issues with vendors and provide on-call onsite support for very critical issues.
- Provide technical support to end users for application-related problems.
- Troubleshoot and resolve software problems to minimize downtime.
- Work with internal teams to implement and configure software solutions.
- Maintain documentation of application configurations and troubleshooting steps.
- Monitor application performance and recommend improvements.
- Assist in testing and deploying software updates and patches.
- Run training sessions for users on application usage and best practices.
Shifts are rotating (India). Genpact is an Equal Opportunity Employer. The company does not charge fees to process job applications, and applicants should never pay for a starter kit, application, equipment or training as part of hiring.
Skills and topics
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About Genpact
Consulting & Professional Services · Founded 1997 · HQ New York, New York, USAGenpact is a global professional services firm that focuses on delivering digital transformation through process innovation and technology. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and has since grown into a multinational corporation with a strong presence across industries such as banking,…
- Size
- 1,000+ people
- Open jobs on talentd
- 86 jobs
- Pay in this post
- ₹5–8 LPA
- Founded
- 1997
- Headquarters
- New York, New York, USA
- Website
- genpact.com
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- Technical Associate, Application SupportHyderabad · ₹5–7 LPA
- Technical Associate, Application SupportHybrid · Hyderabad · ₹5–7 LPA
- Claims and Underwriting Process AnalystHybrid · Noida · ₹5–8 LPA
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Questions about this job
Can 2026 graduates apply for this Genpact Tech Associate, Application Support job?
Yes. The post takes batch 2025 and 2026, and asks for Bachelors in Computer Engineering, Computer Science or Information Technology, with no experience needed.
What is the salary for Tech Associate, Application Support at Genpact in Hyderabad?
The post lists ₹5–8 LPA.
What is the last date to apply?
Apply by 23 Dec 2026. Genpact can close the post earlier, so apply soon.
How do I prepare for the Genpact interview?
Revise the skills the post asks for (ITIL, Microsoft Access VBA and Release Management) and practise common fresher interview questions on FleetCode.