Overview
About American Express
American Express, with a 175-year legacy of innovation and leadership, is committed to supporting customers, communities, and colleagues. Team Amex offers a collaborative environment, professional growth opportunities, and holistic well-being support.
Role Overview
The Business Analyst - Data Analytics position is part of the Global Commercial Services (GCS) Product Analytics team. This team leverages advanced analytics to provide insights that inform product strategies and enhance client engagement, driving sustainable growth.
Key Responsibilities
- Develop portfolio segmentation based on customer behavior and financial data.
- Create and implement segment-based strategies in collaboration with Marketing and Risk teams.
- Design and execute tests, analyze results, and apply learnings to improve outcomes.
- Monitor key performance indicators and promote self-service analytics among internal partners.
- Collaborate with cross-functional teams to understand products, processes, and the competitive landscape.
- Use advanced analytics to identify growth opportunities and address emerging challenges.
- Develop and maintain data dictionaries, glossaries, and metric definitions to standardize analytics practices.
Qualifications
- 0-3 years of experience in data analytics, business intelligence, or related fields.
- Bachelor’s or Master’s degree in Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related disciplines.
- Proficiency in tools such as SQL, Python, Hive, or similar.
- Strong understanding of charge card economics and ability to drive business outcomes through analysis.
- Excellent communication skills to convey complex data insights to diverse audiences.
- Proven ability to collaborate across teams to deliver impactful results.
- High intellectual curiosity and interest in the credit card and benefits sector.
Benefits
- Competitive base salary and performance bonuses.
- Comprehensive health, dental, vision, life insurance, and disability benefits.
- Flexible working model (hybrid, onsite, or virtual as per role requirements).
- Generous paid parental leave.
- Access to wellness centers and confidential counseling services.
- Retirement and financial well-being support.
- Career development and training programs.
American Express is an equal opportunity employer and values diversity in the workplace.
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Key Skills
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Education Requirements
- Bachelor’s or Master’s degree in Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related quantitative discipline
Eligible Batch Years
American Express
American Express Company (Amex) is a globally recognized multinational financial services corporation, founded in 1850 and headquartered in New York City, USA. Known for its premium charge cards, credit cards, and travel-related services, American Express has built a reputation for exceptional customer service, strong brand loyalty, and catering to affluent consumers and businesses. The company's mission is to provide trusted, innovative payment, travel, and expense management solutions that enrich the lives of its customers and help them achieve their goals.
With over 60,000 employees worldwide, American Express operates in more than 130 countries, serving millions of cardholders and merchants. It consistently ranks among the world's most valuable brands and is recognized for its commitment to diversity, sustainability, and digital innovation. Recent achievements include expanding its digital payment capabilities, forging strategic partnerships in fintech, and enhancing rewards programs to meet evolving customer needs. American Express continues to play a leading role in shaping the future of global payments and financial services.
Company Details
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Websiteamericanexpress.com