Overview
Job Description
The Enterprise Comms & MarTech Experiences (ECMX) is a global organization responsible for delivering best-in-class digital customer experiences worldwide. The Enterprise Communication Delivery (ECD) team, part of ECMX, focuses on transitioning the POD communications platform to an in-house POA platform for servicing communications.
As an Apprentice, you will assist in achieving delivery targets for communications to the Raven POA platform, including Paper, Email, SMS, and Mobile App PUSH Notifications.
Responsibilities
- Design and manage letter, email, PUSH, and SMS building phases for business partner communication needs.
- Lead the requirements phase and provide test data support to drive efficiencies in the current business process.
- Collaborate with Communication Developers during the build phase for data-related support.
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Key Skills
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Education Requirements
- Bachelor’s degree in Business, Commerce, Economics, Management, Marketing, Statistics, Communications, or related disciplines
Eligible Batch Years
American Express
American Express Company (Amex) is a globally recognized multinational financial services corporation, founded in 1850 and headquartered in New York City, USA. Known for its premium charge cards, credit cards, and travel-related services, American Express has built a reputation for exceptional customer service, strong brand loyalty, and catering to affluent consumers and businesses. The company's mission is to provide trusted, innovative payment, travel, and expense management solutions that enrich the lives of its customers and help them achieve their goals.
With over 60,000 employees worldwide, American Express operates in more than 130 countries, serving millions of cardholders and merchants. It consistently ranks among the world's most valuable brands and is recognized for its commitment to diversity, sustainability, and digital innovation. Recent achievements include expanding its digital payment capabilities, forging strategic partnerships in fintech, and enhancing rewards programs to meet evolving customer needs. American Express continues to play a leading role in shaping the future of global payments and financial services.
Company Details
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Websiteamericanexpress.com