American Express is Hiring Data Analytics Apprentice (Gurugram)

Job Description

This apprentice role, lasting 6 months, involves supporting analytics and insight generation for Amex Offers and Digital Media Analytics. The goal is to contribute to offer adoption, revenue growth, merchant engagement, customer relevance, and operational effectiveness.

Launched in 2012, Amex Offers is a digital advertising platform connecting Merchants and brands with millions of American Express Card Members globally. The Amex Offers team develops strategic marketing partnerships that provide differentiated value for Merchants and Advertisers, enabling them to reach high-spending Card Members through American Express's digital channels.

The Apprentice Program offers a chance to gain practical experience in analytics, digital media, merchant marketing, risk management, and business problem-solving, working alongside experienced professionals. Apprentices will support ongoing Amex Offers and Digital Media Analytics projects, learn how data drives business decisions, and contribute to initiatives that improve Card Member, merchant, and business outcomes.

This role may support Amex Offers Marketing Analytics and partner teams across Marketing, Product, Membership, and Control Management priorities in India.

Responsibilities

• Develop an understanding of the American Express business, the Amex Offers platform, merchant ecosystem, products, and the Card Member journey.
• Analyze business, merchant, offer, and customer data to identify trends, risks, opportunities, and actionable insights.
• Support Amex Offers and Digital Media Analytics through performance monitoring, problem-solving, targeting, and process improvement.
• Prepare reports, dashboards, presentations, and structured recommendations for Marketing and partner teams.
• Leverage AI tools such as ChatGPT, Microsoft Copilot, and other LLMs to enhance research, analysis, productivity, and content creation.
• Collaborate with cross-functional teams on analytics and business initiatives, clearly communicating insights and recommendations.
• Build proficiency in data tools and analytical techniques to develop scalable solutions and improve offer, merchant, and customer outcomes.

Business Outcomes:

• Translate business questions into structured analysis and actionable insights.
• Identify trends, opportunities, and practical improvement ideas from data.
• Manage multiple assignments with ownership, responsiveness, and quality.
• Deliver clear, high-quality reports, analyses, and presentations.

Leadership Outcomes:

• Connect daily work to enterprise, customer, partner, and business outcomes.
• Bring curiosity, external perspective, and continuous improvement to work.
• Demonstrate learning agility, integrity, and sound judgment in ambiguity.
• Use technology responsibly to improve productivity and customer experience.
• Collaborate effectively by seeking feedback, sharing progress, and learning from others.