Automation Support Engineer at Ericsson (Noida) | Apply Now

Join our Team

About this opportunity:

At Ericsson, we are looking for a dedicated and proficient Automation Support Engineer to join our team. In this role, you will be integral to automating defined tasks within managed service delivery for our customers. Working with approved requirements and following high-level design (HLD) documentation, your primary responsibility is to deliver automation that meets specific functionality and performance in line with overall requirements and customer expectations.

What you will do:

• Have knowledge of implementing AI using LLM.
• Have knowledge of Mobile technologies, open OSS like ELK and Prometheus.
• Have L1 knowledge of working on RHEL/Windows.
• Have solid knowledge of MS Office.
• Basic knowledge of Linux OS.
• Have some knowledge of any programming language like Java or Python, and desirable knowledge of awk, sed, and basic Unix scripting skills.
• Create, maintain, and update documentation related to processes like running reports, taking backup and restoration, and training new staff.
• Have troubleshooting skills and the ability to identify minor code bugs.
• Monitor processes during the entire lifecycle for adherence, updating or creating new processes for improvement and minimizing wastage.
• Identify, encourage, build, or support automated processes wherever possible.
• Coordinate and communicate within the team and with customers.
• Mentor and guide team members.
• Manage periodic reporting on progress to management and the customer.

The skills you bring:

• Require a full-time bachelor's degree in Telecom, Electronics, Information Systems, Computer Science, or a related discipline, along with a strong understanding of Unix-based operating systems. Conversant with Cisco switches, Netbackup, and database knowledge is beneficial.
• L1 proficiency in scripting in Unix Shell gives an edge over peers.
• Basic knowledge of databases and writing SQL scripts.
• Flair for troubleshooting software bugs.

Key Qualification:

• Education: B.E/B.Tech/M.Tech in Computer Science, Telecom, or Information Systems from a reputed university.
• Experience: not more than 1 year in relevant areas.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you'll have an outstanding opportunity to use your skills and imagination to push the boundaries of what's possible, building solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click here to find all you need to know about our typical hiring process. Encouraging a diverse and inclusive organization is core to our values at Ericsson, and we champion it in everything we do. We believe that collaborating with people with different experiences drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. Learn more.