About the Role:
At Atlan, data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. We are the world’s first active metadata platform, transforming data chaos into clarity and seamless collaboration. From Fortune 500 companies to hyper-growth startups, we empower teams across industries to unlock the full potential of their data.
We are looking for a Technical Support Engineer to help scale our customer support function and deliver exceptional experiences. You will take ownership of customer issues, coordinate across teams, and contribute to building processes that ensure Atlan users consistently leave delighted.
Key Responsibilities:
Required Technical Skills:
PHP, Java, Python, SQL, Troubleshooting, Customer Support Tools, Ticketing Systems, Logging & Monitoring Tools, Communication Skills, Problem-solving
Education Requirement:
Bachelor’s degree in Computer Science, Information Technology, or related field
Preferred Qualifications:
Why Join Us:
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Atlan is a modern data collaboration platform designed to help data teams work together seamlessly across diverse tools, workflows, and datasets. Founded in 2018, the company has quickly gained recognition for its innovative approach to solving the challenges of data discovery, governance, and collaboration. Atlan's mission is to empower data-driven organizations by creating a unified workspace where analysts, engineers, scientists, and business users can collaborate effectively, reducing friction and increasing productivity.
With a globally distributed team of over 200 employees, Atlan serves customers ranging from fast-growing startups to large enterprises across industries such as finance, healthcare, and technology. The platform integrates with popular data tools and ecosystems, enabling organizations to manage metadata, track lineage, and ensure compliance while fostering a culture of transparency and trust around data. In recent years, Atlan has been recognized as a leader in the emerging category of "modern data catalogs" and has secured significant venture funding to accelerate its growth, including a Series B round in 2022 led by Insight Partners.
Websiteatlan.com
