Overview
About the Role
American Express is seeking an Apprentice - Product Management & Quality Excellence for a 12-month hybrid contractual position based in Gurgaon, Haryana. This role offers an opportunity to work within a global fintech leader, contributing to the development and delivery of innovative digital business solutions.
Key Responsibilities
- Assist in defining and managing product goals, roadmaps, and feature requirements aligned with business objectives.
- Conduct customer research, market analysis, and competitor benchmarking to inform product and testing strategies.
- Prepare and maintain Product Requirement Documents (PRDs), user stories, and acceptance criteria.
- Participate in agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives.
- Collaborate with engineering, QA, analytics, and compliance teams to ensure smooth delivery of solutions.
- Create, review, and execute test cases; participate in functional and regression testing.
- Log and track defects using tools like JIRA and TestRail, ensuring timely resolution.
- Support automation testing, environment readiness, and test data management.
- Monitor KPIs, feature adoption, and product quality metrics.
- Prepare reports, dashboards, and presentations for stakeholders.
- Contribute to process improvements while ensuring compliance with data privacy and security standards.
Preferred Qualifications
- Bachelor’s degree in Engineering (B.Tech/B.E.), BCA, or B.Sc. in Computer Science/Information Technology.
- Strong analytical, problem-solving, and attention-to-detail skills.
- Excellent communication and teamwork abilities.
- Familiarity with agile methodologies and software testing fundamentals (SDLC/STLC).
- Knowledge of tools such as JIRA, Confluence, TestRail, SQL, Python, or Postman is a plus.
- Proficiency in Microsoft Excel and PowerPoint.
Learning & Growth Opportunities
- Exposure to end-to-end product lifecycle management and testing processes.
- Hands-on experience in requirement management, testing, data analysis, and stakeholder coordination.
- Understanding of agile delivery, quality assurance, and customer experience frameworks.
- Preparation for future roles such as Business Analyst, Product Associate, QA Engineer, or Product Owner.
Benefits
- Cab facility
- Free meals
- Flexible hybrid working model
- Training and development programs
American Express is an equal opportunity employer, committed to diversity and inclusion.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
Related Tags
Browse More Jobs
Education Requirements
- Bachelor’s degree in Engineering (B.Tech/B.E.), BCA, or B.Sc. in Computer Science/Information Technology
Eligible Batch Years
American Express
American Express Company (Amex) is a globally recognized multinational financial services corporation, founded in 1850 and headquartered in New York City, USA. Known for its premium charge cards, credit cards, and travel-related services, American Express has built a reputation for exceptional customer service, strong brand loyalty, and catering to affluent consumers and businesses. The company's mission is to provide trusted, innovative payment, travel, and expense management solutions that enrich the lives of its customers and help them achieve their goals.
With over 60,000 employees worldwide, American Express operates in more than 130 countries, serving millions of cardholders and merchants. It consistently ranks among the world's most valuable brands and is recognized for its commitment to diversity, sustainability, and digital innovation. Recent achievements include expanding its digital payment capabilities, forging strategic partnerships in fintech, and enhancing rewards programs to meet evolving customer needs. American Express continues to play a leading role in shaping the future of global payments and financial services.
Company Details
Connect With Us
Websiteamericanexpress.com