Overview
About the Team
The Global Merchant & Network Services (GMNS) organization manages relationships with millions of merchants and partners worldwide who enable American Express card acceptance. The team supports the people, processes, and technologies that power the company’s payment network and continuously improves merchant experience and economics.
Within GMNS, the Global Strategy, Operations & Performance (GSOP) group focuses on delivering a premium merchant member experience that encourages merchants not only to accept American Express but also recommend it to their customers.
The GMNS Risk Reporting & Analytics team drives risk-based decision making and strengthens the control environment through reporting, data analysis, and analytics.
Role Overview
As an Apprentice, you will assist the team in building reporting solutions, conducting data analysis, and generating insights related to operational risk and compliance. The position offers hands-on exposure to risk analytics, reporting automation, and collaboration with global stakeholders.
Learning Outcomes
- Gain practical experience in risk reporting, analytics, and data-driven decision making
- Develop capabilities in data analysis, reporting automation, and visualization tools
- Understand operational risk management and compliance frameworks
- Build exposure to stakeholder engagement and cross-functional collaboration
- Create a strong foundation for careers in Risk Analytics, Business Analytics, or Reporting
Program Duration: 12 months
Responsibilities
- Support development and enhancement of MIS reporting and analytics solutions for GMNS risk and compliance metrics
- Assist with data analysis to identify trends, patterns, and key risk indicators
- Work with structured and unstructured datasets to help identify potential risk areas and process gaps
- Prepare reports, dashboards, and presentations for leadership review
- Assist with root cause analysis by gathering and evaluating relevant data
- Track risk and compliance metrics to support risk-based decision making
- Collaborate with cross-functional teams on reporting and analytics initiatives
- Contribute to reporting automation and process improvement using AI tools and automation technologies
- Support documentation of processes, reporting frameworks, and methodologies
- Assist with ad-hoc analysis and projects aimed at strengthening the control environment
Qualifications
Required
- Bachelor’s degree in Engineering (B.Tech/B.E.), BCA, or B.Sc. in Computer Science or Information Technology
- Basic understanding of data analysis and reporting concepts
- Proficiency in Microsoft Excel and PowerPoint for reporting and analysis tasks
- Strong analytical and problem-solving capability
- Ability to collaborate effectively and communicate clearly
- Willingness to learn and work in a fast-paced environment
Preferred
- Basic knowledge of SQL, Python, Power BI, or similar tools
- Familiarity with risk management, compliance, or financial services concepts
- Exposure to data visualization or dashboard tools
- Experience handling large datasets with strong attention to detail
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Key Skills
Related Tags
Education Requirements
- B.Tech/B.E
- BCA
- B.Sc Computer Science
- B.Sc Information Technology
Eligible Batch Years
American Express
American Express Company (Amex) is a globally recognized multinational financial services corporation, founded in 1850 and headquartered in New York City, USA. Known for its premium charge cards, credit cards, and travel-related services, American Express has built a reputation for exceptional customer service, strong brand loyalty, and catering to affluent consumers and businesses. The company's mission is to provide trusted, innovative payment, travel, and expense management solutions that enrich the lives of its customers and help them achieve their goals.
With over 60,000 employees worldwide, American Express operates in more than 130 countries, serving millions of cardholders and merchants. It consistently ranks among the world's most valuable brands and is recognized for its commitment to diversity, sustainability, and digital innovation. Recent achievements include expanding its digital payment capabilities, forging strategic partnerships in fintech, and enhancing rewards programs to meet evolving customer needs. American Express continues to play a leading role in shaping the future of global payments and financial services.
Company Details
Connect With Us
Websiteamericanexpress.com