Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution in India, Paytm develops technologies that support small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians, integrating them into the mainstream economy through technology.
The selected candidate will be responsible for managing employee queries received via the helpdesk ticket system. A key part of this role involves ensuring timely ticket closures within specified turnaround times (TAT).
The internship requires availability for a 6-month period.
Paytm fosters a merit-based culture that values self-motivated and driven individuals aiming for a successful career in India’s fastest-growing Fintech Organization. The agile and democratic setup encourages creativity and offers opportunities to work at scale, alongside an environment that promotes diverse perspectives.
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Paytm is one of India's leading digital payment and financial services companies, founded in 2010 by Vijay Shekhar Sharma. Initially launched as a mobile recharge and bill payment platform, Paytm has since evolved into a comprehensive ecosystem offering services such as mobile wallets, UPI payments, e-commerce, ticket booking, insurance, and financial products. The company's mission is to bring financial inclusion to millions of Indians by providing accessible, secure, and convenient digital payment solutions.
Headquartered in Noida, Uttar Pradesh, Paytm operates under its parent company One97 Communications Ltd. With over 10,000 employees, it serves hundreds of millions of users and millions of merchants across India. Paytm is widely recognized for its role in accelerating the adoption of cashless transactions, especially after India's demonetization in 2016. In recent years, the company has expanded into banking through Paytm Payments Bank and ventured into stock trading, mutual funds, and insurance. Paytm's IPO in November 2021 was one of the largest in India's history, marking a significant milestone in its growth trajectory.
Websitepaytm.com
