Novartis Hiring Sales Representative (Delhi Territory) | Full Time

Job Description Summary

The Sales Representative is a leading driver of customer interactions and sales performance. This person is the face of the customer experience approach and builds deep relationships that create value for customers and patients, driving sales growth in a compliant and ethical manner.

Key Responsibilities

Drive Competitive Sales Growth

• Personalize and orchestrate engagement journeys for target HCPs, reflecting customer preferences and using available content and multiple engagement channels
• Build engagement by working in partnership with HCPs to develop sustained collaboration over time for Novartis
• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to needs and understanding their healthcare environment
• Use available data sources to create, dynamically prioritize and adjust territory, account and customer interaction plans
• Share customer insights with relevant internal stakeholders on an ongoing basis to support product and indication related content, campaigns and interaction plans

Deliver Value to Customers and Patients

• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
• Act with integrity and honesty, treating customers and colleagues in a transparent and respectful manner with clear intent
• When facing ethical dilemmas, do the right thing and speak up when something does not seem right
• Live by the Novartis Code of Ethics, Values and Behaviors
• Report technical complaints, adverse events and special case scenarios related to Novartis products within 24 hours of receipt
• Distribute marketing samples (where applicable)

Essential Requirements

To be populated at local level, based on guidance that will follow from IMI Field Engagement Performance Management Council outcomes.