Mastercard Hiring Product Management Specialist, Gurgaon

Specialist, Product Management

Mastercard powers economies and enables people in more than 200 countries and territories. Working alongside partners and customers, the company supports a sustainable digital economy by providing secure, simple, and accessible payment technologies and services.

Mastercard Data & Services helps organizations across industries make better decisions through data, analytics, and technology solutions. By leveraging anonymized transaction data, software platforms, and domain expertise, the team delivers insights that help businesses understand consumer behavior and improve outcomes.

Overview

The Insights & Analytics team is seeking a Product Specialist to support the development and delivery of Business Intelligence products. These solutions form part of a large analytics ecosystem built on behavioral data and are designed to help business users make informed, data driven decisions.

The role involves contributing to analytics strategies for regional and global clients, working with internal teams, and translating customer needs into impactful product solutions.

Key Responsibilities

• Contribute to analytics programs and strategies for global and regional clients using data and technology solutions.
• Provide creative input on projects across different industries and problem areas.
• Collaborate with internal Mastercard teams to understand client objectives, risks, and priorities.
• Develop strong working relationships with client analysts and managers while acting as a reliable partner.
• Translate customer insights into product features and solutions that deliver measurable value.
• Define product direction in coordination with related products to ensure alignment with customer needs.
• Develop, enhance, and deliver scalable Business Intelligence products based on regional requirements.
• Identify trends, patterns, anomalies, and insights from defined datasets and present meaningful findings.
• Coordinate with cross functional teams to support product adoption, resolve challenges, and improve product capabilities.
• Support product strategy, including the distribution of reporting products through digital platforms.
• Work closely with the Global Product Management team to prioritize development activities aligned with the overall strategy.
• Build strong relationships with internal and external stakeholders to achieve product goals.

Requirements

• Undergraduate degree with exposure to data and analytics, particularly within business intelligence or descriptive, predictive, or prescriptive analytics.
• Experience using analytics tools such as SQL for building and delivering scalable analytical products.
• Background in designing and maintaining database structures and using data visualization tools such as Power BI or Tableau.
• Familiarity with Hadoop frameworks and coding using technologies like Impala, Hive, or PySpark.
• Ability to analyze large datasets, synthesize findings, and generate recommendations using business intelligence techniques.
• Understanding of the self service analytics ecosystem and current market trends.
• Experience using product management practices such as product planning, project timelines, market research, and business case development.

Corporate Security Responsibility

All roles that involve access to Mastercard assets, networks, or information carry security responsibilities. Employees must follow company security policies, maintain confidentiality and integrity of information, report potential security incidents, and complete mandatory security training as required.