Mastercard Hiring Analyst, Insights & Enablement (Gurgaon)

Our Purpose

Mastercard powers economies and supports people across more than 200 countries and territories. In partnership with customers, the company works toward building a sustainable economy where individuals and businesses can thrive. Mastercard enables secure, simple, and accessible digital payments while combining technology, innovation, partnerships, and networks to deliver products and services that help organizations and governments reach their potential.

About Mastercard

Mastercard is a global technology company operating one of the world’s fastest payment networks. The company connects consumers, businesses, and economies to enable secure and seamless commerce. Alongside payments, Mastercard focuses on innovation, financial inclusion, and empowering employees to create meaningful impact.

Services at Mastercard

The Services organization delivers advanced solutions designed to help customers grow and improve performance. This group builds scalable, end to end capabilities for a wide global client base, operating with speed, flexibility, and strong execution.

Insights and Enablement (I&E)

The Services Business Development Insights and Enablement team supports the infrastructure, tools, and processes that help sales teams operate efficiently and scale their efforts. The team collaborates with multiple business units to improve operational performance and streamline workflows.

• Drive operational excellence across business development teams
• Improve productivity through automation and optimized tools
• Deliver actionable insights for decision making
• Simplify sales processes and workflows

The objective is to allow business development teams to focus on selling while systems and processes are optimized to support growth.

Role Overview

Reporting to the Director, Services BD Insights and Enablement, the Analyst supports the implementation and ongoing development of the Contract Lifecycle Management (CLM) platform within the Services organization. The role is execution focused and sits at the intersection of sales enablement, internal product management, and process transformation.

Key Responsibilities

• Support the design, preparation, and optimization of contracting workflows within the CLM platform
• Translate business requirements into structured workflows, rules, and templates inside CLM
• Collaborate with Legal, Sales, and Operations teams to map and migrate contractual processes into system driven workflows
• Assist with testing new CLM capabilities, identify issues, validate outputs, and support fixes
• Use platforms such as Ironclad, Salesforce, Signavio, and CPQ to improve operational execution and efficiency
• Contribute to initiatives focused on automation, standardization, and simplification of contracting processes
• Maintain accuracy, consistency, and governance across workflows and system outputs

Skills and Experience

• Strong proficiency in Excel, SQL, PowerPoint, and Word with the ability to produce structured analysis and professional documentation
• Interest or exposure to Sales Enablement, Process Transformation, or Product Management
• Familiarity with process mapping tools such as Visio or Signavio
• Ability to collaborate with cross functional and global teams
• Capability to manage multiple priorities in a fast moving environment
• Comfort working with evolving requirements and ambiguity
• Experience using AI tools to improve productivity and manage tasks efficiently
• Availability to collaborate with teams across different global time zones

Note: This position focuses on sales enablement, contracting processes, and workflow optimization. It is not a core data science or data analytics role.

Corporate Security Responsibility

Employees working with Mastercard systems and information are expected to follow established security practices. This includes protecting the confidentiality and integrity of information, adhering to company security policies, reporting any suspected security incidents, and completing mandatory security training programs as required.