Kyndryl is hiring a Level 1 Technical Support Specialist to provide first-line technical support to B2B clients. The role focuses on quick issue identification, troubleshooting, and delivering customer support within defined SLAs.
Kyndryl provides opportunities for technical learning, cloud technology training, and certifications to support career growth. Employees can explore advanced technical roles while working in a collaborative and growth-focused environment.
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Kyndryl is a leading global provider of IT infrastructure services, formed in 2021 as a spin-off from IBM's Managed Infrastructure Services business. Headquartered in New York City, Kyndryl operates in over 60 countries and employs more than 90,000 professionals, making it one of the largest IT services companies in the world. The company's mission is to design, build, manage, and modernize the complex, mission-critical information systems that the world depends on every day.
Kyndryl focuses on areas such as cloud services, cybersecurity, network services, data center management, and digital transformation. It partners with major technology providers including Microsoft, Amazon Web Services, Google Cloud, and VMware to deliver tailored solutions for enterprises across industries. Since its inception, Kyndryl has been actively expanding its strategic alliances and investing in innovation to strengthen its market position. Recent developments include forming partnerships to accelerate hybrid cloud adoption and enhancing AI-driven operational capabilities, underscoring its commitment to enabling customers' digital journeys.
Websitekyndryl.com