Overview
Job Opportunity: Jr. Trainee Technician at Mphasis
Location: Pune (Hybrid work model – up to 50% remote)
Experience Required: 0-1 years
Reports To: PP Team Leader
Level: Entry Level
Employer: Mrald (Mphasis’s dedicated UK Insurance operational services delivery unit)
Role Overview
The Premium Processing Junior Technician will support the day-to-day operations of the PP team, ensuring accurate and timely delivery of services in line with agreed SLAs and KPIs. This role involves working closely with senior technicians, engaging in continuous learning, and adhering to compliance and quality standards.
Key Responsibilities
- Accurately and promptly complete assigned premium processing tasks.
- Seek guidance from senior technicians when required.
- Participate actively in feedback sessions and personal development programs.
- Contribute to achieving agreed SLAs and KPIs.
- Follow all company compliance, policy, risk management, and audit requirements.
- Complete assigned training and assessments from the Compliance and Training Departments.
Required Skills & Qualifications
- Bachelor’s degree in any discipline.
- Basic awareness of insurance and its business role.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively within a team.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Willingness and aptitude to learn.
Preferred Skills & Experience
- Experience in financial services, preferably insurance.
- Comfortable working in dynamic, evolving environments.
- Ability to manage diverse subject matters and business operations.
About Mphasis
Mphasis leverages next-generation technologies to help enterprises transform their businesses globally. With a customer-centric approach and innovative solutions like Front2Back™ Transformation, Mphasis delivers hyper-personalized digital experiences. Their Service Transformation methodology applies digital technologies to modernize legacy systems, helping clients stay ahead in a changing world.
Equal Opportunity Employer
Mphasis is committed to providing equal employment opportunities to all qualified applicants, regardless of race, gender, age, religion, disability, or other protected statuses.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
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Education Requirements
- Bachelor’s degree in any discipline
Eligible Batch Years
Mphasis
Mphasis is a leading multinational IT services and solutions provider headquartered in Bengaluru, India. Founded in 1998, the company specializes in delivering next-generation technology solutions to enterprises across industries, with a focus on cloud and cognitive services, digital transformation, and application modernization. Mphasis leverages its proprietary Front2Back™ transformation methodology to help clients achieve business agility and customer-centric outcomes. With a workforce exceeding 30,000 employees globally, Mphasis serves clients in banking and financial services, insurance, healthcare, and other sectors, maintaining a strong reputation for innovation and customer satisfaction.
The company's mission is to be a trusted partner in enabling digital transformation and business growth through cutting-edge technology and deep industry expertise. In recent years, Mphasis has expanded its strategic partnerships with major cloud providers and invested in AI-driven solutions to enhance operational efficiency and customer engagement. It has also been recognized for its workplace culture and sustainability initiatives, underscoring its commitment to both technological excellence and corporate responsibility.
Company Details
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