Overview
Key Responsibilities
- Candidate with 0-1 years of experience in Telecom/ISP domain
- Basic understanding of telecom standards & protocols
- Knowledge on Microsoft Office applications
- Coordination skills and taking the right approach logically
- Responsible for Delivery of services for international customers
- OLO - Delivery Management
- Ensures that all installation functions are performed in a timely fashion to meet agreed SLA’s.
- Customer communications and KCIs (Keep Customer Informed)
- Ensure customer-end service readiness
- End to end order management for smooth delivery
- Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix
- Strong Verbal and written communications skills
Other requirements
- A good team player & good Customer experience /satisfaction.
- Ownership & responsiveness towards the assigned work
- Collaboration with team and other stakeholders
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Tata Communications
Tata Communications is a leading global digital infrastructure provider headquartered in Mumbai, India. Established in 1986, the company is part of the Tata Group, one of India's largest and most respected conglomerates. Tata Communications operates an extensive network that spans over 500,000 km of subsea fiber and more than 210,000 km of terrestrial fiber, connecting businesses to 200 countries and territories worldwide. Its mission is to enable digital transformation for enterprises by delivering secure, reliable, and scalable connectivity, cloud, security, and collaboration solutions.
With over 7,000 employees across multiple continents, Tata Communications serves a diverse portfolio of clients, including multinational corporations, governments, and service providers. The company is recognized for its leadership in global network services, IoT connectivity, and unified communications. In recent years, Tata Communications has expanded its offerings in edge computing, hybrid cloud solutions, and cybersecurity, and has been involved in strategic partnerships to enhance digital ecosystems. It continues to maintain a strong market position as a trusted partner for enterprise-grade digital infrastructure, earning accolades for innovation and sustainability initiatives.
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Websitetatacommunications.com