Milliman has operated independently for more than 75 years, delivering consulting and technology solutions to organizations worldwide. The firm supports clients with complex challenges across retirement funding, healthcare financing, regulatory compliance, risk management, data analytics, and business transformation.
Milliman’s teams include actuaries, clinicians, technologists, and business professionals who work across areas such as employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
Milliman is seeking a motivated and customer-focused IT Helpdesk Analyst to join the global support team. This position is well suited for someone early in their IT career or individuals transitioning into IT who are comfortable communicating with users and solving problems.
The role acts as the first point of contact for employees who need technical assistance. The initial focus is on triaging helpdesk tickets so that requests are clearly understood, documented properly, and routed to the correct team.
As experience grows, the analyst will start resolving Level 1 support issues independently while continuing to provide a high quality user experience.
This position is designed to evolve as your experience grows. You will begin by focusing on ticket triage and user communication, then gradually move into resolving Level 1 technical issues independently as your skills and confidence develop.
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Milliman is a globally recognized actuarial and consulting firm, founded in 1947, that provides expert services in healthcare, insurance, financial services, and employee benefits. With a mission to help clients navigate complex risk, financial, and regulatory landscapes, Milliman combines deep analytical expertise with innovative solutions to support decision-making and strategic planning. The company is known for its independent, client-focused approach and its ability to deliver data-driven insights that improve operational efficiency and long-term outcomes.
Headquartered in Seattle, Washington, Milliman operates through a network of offices across North America, Europe, Asia, and other regions, employing over 4,500 professionals. The firm has a strong reputation for its actuarial models, benchmarking tools, and predictive analytics capabilities. Recent achievements include advancements in healthcare cost modeling, climate risk assessment, and pension plan optimization. Milliman is widely regarded as one of the largest and most influential actuarial consulting firms in the world, serving a diverse portfolio of clients ranging from multinational corporations to government agencies.
Websitemilliman.com
