HCLTech is Hiring GCP Support Administrator (Bengaluru)
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Job Summary
The GCP Support Administrator supports smooth operations within the Support & Operations team. This role independently resolves technical issues, provides on-call support, and carries out root cause analyses to improve customer satisfaction and operational efficiency.
Key Responsibilities
- Follow quality standards, regulatory requirements, and company policies by applying best practices in GCP support operations.
- Provide on-call support for escalated issues by diagnosing problems and performing root cause analysis using GCP tools for swift resolution.
- Update and manage the knowledge base, run training sessions for new hires, and coach analysts on GCP best practices.
- Independently resolve support tickets within agreed SLAs by using GCP services to troubleshoot and implement effective solutions.
- Improve customer experience and satisfaction by achieving first call resolution and reducing rejected resolutions and reopened cases through careful follow-up and communication.
Skills and topics
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HCLTech is a leading global technology company headquartered in Noida, India, providing a wide range of IT services and solutions to enterprises across industries. Founded in 1976, the company has grown into one of the largest multinational IT service providers, employing over 220,000 professionals in more than 60 countries.
- Size
- 1,000+ people
- Open jobs on talentd
- 415 jobs
- Pay in this post
- ₹6–9 LPA
- Interview questions
- 16 on FleetCode, e.g. Two Sum
- Founded
- 1976
- Headquarters
- Noida, Uttar Pradesh, India
Other HCLTech jobs open now
- IT Support AdministratorHyderabad · ₹3.5–5 LPA
- Support AdministratorPune · ₹3.5–5 LPA
- IT Support AdministratorPune · ₹2.5–4 LPA
- All 415 HCLTech jobs
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Questions about this job
Can 2026 graduates apply for this HCLTech GCP Support Administrator job?
Yes. The post takes batch 2025 and 2026, and asks for Optional but valuable: Google Cloud Certified Associate Cloud Engineer or any relevant GCP certification, with no experience needed.
What is the salary for GCP Support Administrator at HCLTech in Bengaluru?
The post lists ₹6–9 LPA.
What is the last date to apply?
Apply by 31 Jan 2027. HCLTech can close the post earlier, so apply soon.
How do I prepare for the HCLTech interview?
Practise the 16 HCLTech questions on FleetCode, starting with the most asked ones.